Jessica Ortiz

Senior Program Manager, Center for Care Innovations

In this interactive workshop, you'll explore how “polarity thinking” can improve your ability to think and then respond more effectively during times of increasing volatility, uncertainty, complexity, ambiguity, and rapid change. Together, we'’’ unpack “polarities” and leverage them to create new and better ways of working.

Navigating Tension and Creating New Possibilities with Polarity Thinking

About Jessica

At Center for Care Innovations (CCI), Jessica leads innovation communities in California and Colorado with a focus on strengthening innovation capabilities in the healthcare safety net. She supports and grows a network of organizations that are trained in design thinking approaches, leverage tech-enabled solutions, and engage in peer learning to accelerate change. With other ten years in direct patient service and hospital quality improvement, Jessica has a keen understanding of the unique challenges confronting the health care workforce. She deeply respects those striving to innovate in health care, working to address both community needs and the needs of those serving the community. Jessica holds a bachelor’s degree in health sciences administration and management from Cal State University - East Bay, couples with a master’s degree in public health from University of California, Berkeley.