Paolo Korre
Director of Design and Innovation, Medavie
Redesigning Value: A practical Manifesto for Designers and Healthcare Organizations
Time and again, ambitious design projects within (healthcare) organizations fail to deliver the sort of impact designers believe is possible, and managers say they want. At the root of such failures are basic disconnects between how managers and designers view the world.
Managers often look to design to increase financial value, while designers typically see their profession as creating value for users and society. Countless opportunities to address pressing ethical, social, and environmental concerns die in the gap between the two, as managers and designers misconstrue each other’s intent and misunderstand each other’s needs. How can both do better?
In this presentation, we'll sharing key findings from our book "Redesigning Value". Drawing from real-world examples and insights from over 100 designers, design experts, leaders of design labs and design “skeptics” at leading organizations including Google, CNN, Citi Bank, Fidelity Insurance, University Health Network, the Mayo Clinic, and Shopify.
About Paolo
Paolo Korre is Director of Design and Innovation at Medavie. He has spent over 15 years leading teams to rethink services and experiences in the health and insurance sectors. A seasoned strategist and design leader, he has worked with organizations such as SE Health, Sunlife Life, and Mount Sinai Hospital, to drive system-level transformation. Paolo recently co-authored “Redesigning Value: A Practical Manifesto for Designers and Organizations” lectured and taught design in university programs and health institutions across Canada and the U.S. Paolo holds an MBA and Master of Design from the Institute of Design, Illinois Institute of Technology.